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Welcome to your go-to resource for answers to the most common questions we hear from clients, partners and vendors.

You’ll find clarity, practical guidance and trusted insights tailored for property owners, operators, design professionals, care providers, and residents alike.

FAQs

Syncromesh™

ROI & Financial Questions

Syncromesh delivers measurable ROI through reduced energy consumption, lower maintenance costs, and increased rental appeal. Most installations achieve payback within 6-18 months through energy savings alone, with additional value from enhanced tenant satisfaction and higher rental returns.


Syncromesh eliminates costly control cabling and complex switchboard installations, typically reducing installation costs by 30-50% compared to wired alternatives. The wireless deployment means minimal disruption to tenants and faster project completion.

Yes. Smart buildings with Syncromesh attract higher-paying tenants and demonstrate future-ready capabilities. The platform’s open architecture ensures your investment remains valuable as technology evolves, protecting against obsolescence.

Technical & Integration Questions

Absolutely. Syncromesh is designed as an open platform that integrates with existing HVAC, lighting, security, and other building systems without vendor lock-in. New and legacy systems connect seamlessly through the wireless infrastructure.

Syncromesh scales from single buildings to global portfolios. The wireless mesh architecture grows with your needs, and the cloud-based management allows centralized control across multiple properties from a single dashboard.

Operations & Maintenance

Syncromesh acts as the “central nervous system” providing real-time monitoring, automated controls, and data-driven insights. You can diagnose issues remotely, respond to tenant needs faster, and reduce manual tasks through intelligent automation.

Syncromesh uses self-healing mesh technology with military-grade security. If one connection point fails, the network automatically reroutes through alternative paths, ensuring continuous operation and reliability.

Adding new capabilities is as simple as connecting a device to a wireless network. No rewiring or complex integration required—just power the device and configure through the user-friendly interface.

Data & Analytics

Syncromesh delivers comprehensive analytics on energy usage, occupancy patterns, system performance, and environmental conditions. Custom dashboards provide actionable insights for optimization, compliance reporting, and predictive maintenance.

Yes. The platform tracks energy consumption, carbon emissions, and environmental metrics automatically. Built-in reporting helps meet ESG requirements and government regulations while identifying sustainability improvement opportunities.

Comfort & Experience

Syncromesh enables personalized environmental controls, optimal lighting, and responsive HVAC systems. The platform learns usage patterns to automatically adjust conditions for comfort, wellness, and productivity.

Yes. Syncromesh supports mobile device control for lighting, temperature, and other environmental settings. Tenants can customize their workspace preferences through intuitive apps.

Absolutely. The platform includes occupancy tracking, space optimization, and location-based services that support modern flexible work arrangements and help maximize space utilization.

Installation & Technical

Syncromesh eliminates complex control cabling—you only need to supply power to each fixture and run DALI cables to switches/sensors from the nearest Syncromesh node. No control gear in switchboards required.

The system is designed for standard electrical installation skills. Comprehensive technical guides, wiring diagrams, and app-based commissioning tools streamline the process. Training and support are available through AerisTech.

Fault-finding is simplified because issues are isolated to individual nodes. The system’s diagnostic capabilities and wireless architecture make troubleshooting more efficient than traditional wired systems.

Design & Specification

AerisTech provides comprehensive technical documentation, system specifications, and design support. The open architecture allows integration with various building management protocols and standards.

Syncromesh complies with international building automation standards and security protocols. The platform supports various communication protocols and meets cybersecurity requirements for commercial installations.

Yes. The platform’s energy optimization, environmental monitoring, and sustainability reporting features support LEED, BREEAM, and other global building certification requirements.

Grace™

Grace’s ambient AI monitors subtle changes in resident behavior and environment with privacy-first sensors, alerting staff to at-risk residents before issues become critical.[1]

Yes. Grace features open APIs and seamless integration with HVAC, lighting, security, and EHR platforms for community-wide oversight and real-time operational insights.[1]

By automating daily pattern monitoring and flagging routine deviations, Grace helps staff prioritize care, reduce emergency interventions, and improve recruitment and retention outcomes.[1]

Grace enables proactive care and optimizes operations, increasing occupancy rates and reducing involuntary resident transitions, directly boosting NOI and asset value.[1]

Absolutely. The platform supports centralized benchmarking and control, offering flexible, repeatable deployments across individual homes, assisted living, and campus-wide facilities.[1]

Yes. Grace’s energy and wellness monitoring tools produce actionable data to support compliance, sustainability, and certification across the portfolio.[1]

Grace provides real-time behavioral data and spatial usage insights, guiding the creation of safer, more adaptable spaces for seniors.[1]

Yes. Grace’s open architecture is designed for flexible installation in new projects and upgrades to existing senior living communities.[1]

By analyzing life patterns and space utilization over time, Grace allows design teams to anticipate needs and optimize layouts for comfort, safety, and independence.[1]

Grace operates without cameras or wearables, focusing on ambient data and behavioral insights that protect dignity while delivering early alerts for health and safety.[1]

Timely intervention based on pattern changes helps keep residents independent and safer, while families gain greater visibility and peace of mind.[1]

Grace works in the background, integrating with daily routines and home systems. It uses no cameras or wearables and requires no effort from residents, delivering continuous comfort, safety, and independence.

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